Friday, April 18, 2008

Time flies

I started blogging because there was a lot of peer pressure. A lot of my very close friends had blogs and almost everyone thought I'd do a decent job of penning my thoughts. It has been a fantastic journey so far. I wrote about absolutely random stuff. From movies to politics to heartbreak and finally, love. There are still times when I desperately want to blog about something, but when I sit down to type, I forget all that I wanted to share with the world.

Somewhere along the way, I started a food blog. I didn't think it would even be one tenth as successful as it has become. I only meant for it to be a repository of the many recipes I've discovered or invented over the years. Instead it turned out to be so much more.

I still have random thoughts that strike faster than I can imagine. I resolved to keep this blog going this year and I am pretty sure nothing will change that.
And I will continue to sing, cook and share the music in my life with all of you. It feels like it was only yesterday that I began this journey. So much has changed since I set out on this path, yet so much remains as it is.

Happy Birthday OnlineRaga!

Saturday, April 12, 2008

Pride and Prejudice

I find that good English is getting more endangered with each passing day. As a recruiter, I feel the pain that this causes. I can't hire someone whose language skills are bad and that person doesn't get a chance to work with a company like ours. But what I see around me pains me more. There are companies that are willing to compromise on quality while hiring.

I tried to order flowers at and their site said that I'd have to place my order before 2 p.m. if I wanted a same day delivery. Although I'd taken care of that, the flowers didn't get delivered on time. (They refunded my money eventually, but that's a different story!) I tried to call their customer service centre to lodge a complaint and went through their IVRS. The usual rubbish: For English, please press 1. हिन्दी के लिए कृपया २ दबाएँ! I pressed 1 and got to this joker at the other end. Our conversation went something like this:

Me: Hi, I'd like to cancel order no. xxxx. It was supposed to be delivered this evening, but it didn't happen.

He: Sorry ma'm. Your order no. xxxx is placed and will be delivered in 48 hours.

Me: But I wanted same day delivery.

He: The site is no provide guarantee.

Me: It said on the site that if I placed my order before 2 p.m. the delivery would be the same day.

He: We do not gives guarantee. Shipping in 48 hours. I can't able to cancel.

Me (exasperated): I need to speak with someone who can understand English please. Could you please transfer me to someone who knows English?

He (obviously miffed): I speak English Ma'm.

Me (having completely lost it): No, you think you do, but you really don't. I have no time to waste and would like to speak to someone in English.

He: It is not so great language. I speak.

Me: देखिये आप सोचते हैं की आप अंग्रेज़ी जानते हैं। क्या मैं आपके मेनेजर से बात कर सकती हूँ?

He: आपको हिन्दी आती है, हमसे बात कीजिये।

I was so irritated at the end of this. If I'd wanted to have a conversation in Hindi, I'd have dialled 2 to start with. But I doubt if they really care. I sometimes feel I may be the only one who's even bothered about any of this.

On a separate note, there's another advertisement on TV for Virgin mobile where a "Mahalingam" calls in response to an ad in the paper. When will it end?